Archive | July, 2015

Service Animal or Emotional Support Animal … what’s the difference?

We have all most likely been in a grocery store or a Starbucks and witnessed a customer trying to pass their little dog or even cat off as a “service animal”. I don’t know about you, but this really bugs me, especially when there is a legitimate service animal with their disabled handler close by […]

The Top Ten: Interior and exterior barriers Apartment Managers could remove today to avoid an ADA lawsuit.

Last month I touched on what Homeowners Association Managers can do to avoid costly ADA lawsuits by unexpectedly inviting the “general public” onto their properties and inadvertently “triggering” ADA requirements that historically have never been a requirement for them. Well many of you in the Rental Housing Industry jumped on the phone or emailed me […]