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ADA “drive-by scam” devastates Arizona business.

Imagine this … you open your mailbox and find a letter from the IRS stating that you owe $80,000 in back taxes and you’re under audit! How does your stomach feel? Sick?  Like you just ate some bad sushi?  Well, that’s how thousands of Arizona business owners are feeling lately. For all of us Californian […]

Communicate with deaf customers without learning sign language!

Flawless communication with deaf customers is just a “click away”.  Newport restaurant first to become certified as deaf-friendly! This new technology is an absolute “game-changer” for millions of deaf Americans. Lose the pad of paper and pencil. Say goodbye to those awkward interactions with deaf customers as we struggle to communicate and provide goods and […]

Shop Small. Shop Local. In support of Small Business Saturday!

Entrepreneurs drive America’s economy, accounting for the majority of our nation’s new job creation and innovations. According to the U. S. Census Bureau’s 2002 Survey of Business Owners, self-employed individuals who have no paid employees operate three-fourths of U.S. businesses. The U. S. Small Business Administration reports that America’s 25.8 million small businesses employ more […]

Save your business! Update your “Access Policies & Procedures”.

In the world of ADA compliance, facility managers must deal with a lot more than simply ensuring building access.  A plethora of policies, procedures, operational issues, governmental regulations and resulting compliance can — and often does — demand just as much attention. The Federal ADA provides more than design and construction related standards. There are […]

Service Animal or Emotional Support Animal … what’s the difference?

We have all most likely been in a grocery store or a Starbucks and witnessed a customer trying to pass their little dog or even cat off as a “service animal”. I don’t know about you, but this really bugs me, especially when there is a legitimate service animal with their disabled handler close by […]

Low hanging fruit for professional disabled plaintiffs: Breaking down the structure of an ADA lawsuit- Part 1

Low Hanging Fruit For Professional Disabled Plaintiffs: Breaking Down The Structure Of An ADA Lawsuit (Part 1) Everyday, there is a steady stream of ADA lawsuits being filed against both small and large businesses in this country. The truth is many of these suits could have easily been avoided if the defendant had understood some […]